Where we ship
US street addresses at launch. No PO boxes.
Premium decks
Insured and tracked, $14.95 flat in the contiguous US. You get a tracking link by email once it ships. Premium decks ship from the seller, with a signature on delivery.
The longer page is shipping and returns.
Artifacts
Ship from Madera in Long Beach after a final check, insured, with a signature on delivery ($95.00).
Sales tax
Worked out from your shipping address at checkout.
Returns
All sales are final unless the deck isn’t as described. Then open a claim within 3 days of delivery and we make it right. If we decide on a return, a Premium board goes back to the seller. An Artifact goes back through Madera in Long Beach.
Lost or late
If tracking stops moving for 5 business days, tell us. We settle with you and deal with the carrier.
Track an order
Open the order to see where the deck is. After we look it over you’ll see Preparing to ship, then On its way to you, then Delivered.