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Topics
- TIERSArtifacts, Premium and OpenWhat each price tier means, how you pay and how it ships.
- ORDERSTrack an orderWhere your deck is, from approval to your door, and what to do if it’s late.
- OFFERSOffers and payingOffers stay open 24 hours. Once the seller accepts, you have 24 hours to pay.
- CONDITIONHow every deck is checkedAppraiser approval, the labeled photo close-ups, and grades written by Ed.
- SHIPPINGShipping and returnsWhere we ship, what it costs and how returns work.
- CLAIMSSomething’s wrong with my deckOpen a claim from the order. We settle with you first and deal with the carrier ourselves.
- FEESWhat you payDeck price, a 6% Buyer's Premium on Premium and an 8% Buyer's Premium on Artifacts, shipping and tax from your address.
- ACCOUNTPhone and accountWhy we check your phone, and how to change your email, phone or password.
Common questions
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